Privacy Policy for Owemba Safaris

At Owemba Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or book services with us.

1. Information We Collect

We may collect and process the following personal data:

• Personal Identification Information: Name, email address, phone number, postal address, passport details, and payment information.
• Booking Information: Safari preferences, travel dates, group size, and special requests.
• Website Usage Information: IP address, browser type, and analytics data via cookies or similar technologies.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Process Bookings: Managing reservations, payments, and communicating your safari itinerary.
• Customer Support: Addressing inquiries and offering assistance.
• Marketing: With your consent, sending newsletters, offers, or updates.
• Improving Services: Analyzing data to improve website experience and service quality.

3. How We Share Your Information

We do not sell your personal data. However, we may share it in the following scenarios:

• Service Providers: Trusted partners helping us operate our services, such as payment processors or accommodation providers.
• Legal Obligations: When legally required or to protect our rights and operations.
• Business Transfers: If the company is sold or merged, your data may be transferred as part of the transition.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to block or delete cookies, although some website functionality may be affected.

5. Data Security

We employ industry-standard security measures like encryption, secure servers, and restricted access to protect your data. However, no internet transmission is 100% secure. While we strive to safeguard your information, we cannot guarantee its absolute protection.

6. Your Rights

You have rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Ask for inaccurate data to be corrected.
• Deletion: Request deletion under certain conditions.
• Objection: Object to marketing or specific data use.
• Data Portability: Receive a copy of your data in transferable format.

To exercise these rights, contact us using the information below.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes it was collected for, including legal and business obligations. After this period, data will be securely deleted or anonymized.

8. Third-Party Links

Our site may include links to other websites. We are not responsible for their content or privacy practices. We recommend reviewing their policies before sharing personal data.

9. Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent. If we discover such data, it will be promptly removed.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page. We encourage users to review the policy regularly to stay informed.

11. Contact Information

If you have questions or requests regarding this Privacy Policy or your personal data, please contact us:

Owemba Safaris
Email: owembasafaris@gmail.com
Phone: +256 781 901257

By using our website or booking a service with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described.

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